One coordinator for your whole project
For each product, we explain the applicable requirements, the documents needed and what must be prepared. We bring together the work of the importer, manufacturer, testing laboratory, certification body and customs representative in one clear plan. Scope, fees and timing are agreed after reviewing the initial information, so they reflect your products and shipment.
How we manage your import project
- 01
Define the project and products
We establish what you are importing, who will use it and where it will be sold. We review models, intended use and supplied components, distinguish finished products from parts, and confirm whether this is a single batch or recurring supply.
Stage outcome: An agreed product list and a clearly defined project scope. - 02
Review tariff classification
We use the product’s function, materials and specifications to identify a supported EAEU tariff classification and review it with the declarant or customs representative. Where information is missing or several headings are possible, we request clarification before proceeding: the code is always considered alongside the product description.
Stage outcome: A proposed code with supporting reasoning and any questions still to be resolved. - 03
Identify the applicable requirements
We check EAEU technical regulations, Kazakhstan’s national requirements and relevant exclusions. Where applicable, we also examine sanitary, metrological, radio-equipment and other import conditions. We explain whether a certificate, declaration, state registration or another document is needed, and why.
Stage outcome: A product-by-product list of requirements and documents based on intended use. - 04
Review the manufacturer and existing documents
We check the manufacturer, factories, models and configuration against technical passports, manuals, drawings and existing test reports. We review current documents and registry entries, the applicant’s role and their relationship with the manufacturer. The supplier receives one consolidated list of missing information and corrections.
Stage outcome: A reviewed source-document file and a clear information request for the manufacturer. - 05
Agree the procedure, testing and budget
We determine which models may be covered by one document and which procedure suits the batch or serial production. Where a certification body and laboratory are involved, we confirm test parameters, samples, timing and any required production assessment with them. Fees and each participant’s responsibilities are agreed before work begins.
Stage outcome: A documentation and testing plan covering samples, stages, fees and timing. - 06
Coordinate samples and product assessment
We help prepare sample documentation and coordinate sampling and delivery under the selected procedure. Where accreditation is required, we work with providers whose authorisation and accreditation scope cover the task. We check that results identify the correct models and parameters, and explain any corrections needed when issues are found.
Stage outcome: Reports and other results from the required assessments, with any outstanding issues listed. - 07
Support document issuance and registration
We assemble the final supporting file and check the information before documents are completed. A certification body issues the certificate, the applicant adopts the declaration followed by the required registration, and the competent authority issues a state registration certificate. PLANCK coordinates preparation and responses to queries, then checks the resulting document and registry entry.
Stage outcome: The applicable document and a verified registry entry where required, following successful completion of the procedure. - 08
Check labels and translations
We check names, models, manufacturer details, warnings and instructions against the completed conformity documents. For Kazakhstan, we review the required Russian and Kazakh information and whether EAC or another applicable mark may be used. Artwork review starts early, with the final version agreed before printing.
Stage outcome: Agreed label artwork and reviewed translations within the project scope. - 09
Prepare the import and sales file
We bring together the conformity documents and shipment details, checking that product names, models and manufacturer information match the specification and invoice. We provide the file to the importer and customs representative, explain its contents and help respond to questions within the agreed scope. We also prepare the relevant product documents and information for sales and marketplace listings.
Stage outcome: A checked document file for the supply-chain participants and sales team. - 10
Support future shipments and product changes
We record document validity periods and any required surveillance or follow-up checks. When models, components, factories or the applicant change, we assess whether existing documents still apply or further action is needed. For later shipments, we check the relevant batch and document scope under the agreed support arrangements.
Stage outcome: An up-to-date document list and an action plan for changes and future shipments.
What we need to start
- Product list with models, brands, manufacturers and quantities
- Intended use, composition and specifications, with product and label photographs
- Factory details, manufacturer contacts and any existing agreements with the manufacturer
- Existing certificates, declarations, state registration certificates, reports, technical passports and manuals
- Shipment specification, draft invoice and proposed EAEU tariff codes, if available
- Countries of import and sale, target delivery date, batch or serial production, and sales channels
What your company receives
- A list of requirements and necessary documents for each agreed product
- A work plan with stages, participants, fees and agreed timing
- Prepared or reviewed technical materials, translations and label artwork within the agreed scope
- Applicable certificates, registered declarations or state registration certificates following successful completion of the relevant procedure
- An import and sales file containing the documents obtained and test reports where testing formed part of the agreed work
- A record of validity periods and scheduled compliance checks, with a process for handling changes
Sources & regulatory basis
Timing & cost
Quoted after reviewing models, manufacturers, testing scope, site visits and translation needs. The proposal separates the stages and their deliverables.